To enroll in an online course, simply visit our website, browse through the available courses, and select the one that interests you. Click on the course, and you'll find an enrollment button that will guide you through the registration process.
Yes, we offer opportunities for interaction with instructors and fellow students. This interaction may take place through discussion forums, live Q&A sessions, where you can ask questions direct to our instructor and clear your doubts.
If you experience technical difficulties during the course, our support team is here to help. You can reach out to us via email or live chat for assistance, and we'll do our best to resolve any issues promptly so you can continue learning smoothly.
We want you to be completely satisfied with your learning experience. If you're not satisfied with the course for any reason, you may be eligible for a refund within 48hours or 25% of course consuming whichever is earlier. Please review our refund policy for details and contact our support team if you have any questions or concerns.
Once you enroll in a course, you'll have access to course materials through our 'Arthasutro' app. Simply log in to your account to access lectures, videos, readings, assignments, and other course materials anytime, anywhere, as long as you have internet access.
If you're experiencing difficulties processing your payment, there are a few troubleshooting steps you can try:
Ensure that the payment details you entered are correct, including card number, expiration date, CVV, and billing address.
Check with your bank or payment provider to confirm that there are no issues with your account or card.
Try using a different payment method if available, or try making the payment from a different device or internet connection.
If you continue to encounter problems, please contact our support team for assistance.
Error messages during the payment process can occur for various reasons, such as insufficient funds, incorrect payment details, or technical issues. The error message should provide more information about the specific issue encountered. If you're unsure how to resolve the error, please contact our support team for assistance.
If you were charged multiple times for the same course, please contact our support team immediately with details of the transactions. We will investigate the issue and work to resolve it promptly, including issuing refunds for any duplicate charges if necessary.